Privacy Policy

This Privacy Policy describes how The Holistic Haven ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (www.theholistichaven.ca) (the "Site") or otherwise interact with us.

 

Information We Collect

We collect several different types of information for various purposes to improve your experience with our Site and Services.

• Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, you may provide us with certain personally identifiable information ("Personal Information"). This may include your name, billing and shipping address, email address, phone number, and payment information.

• Usage Data: We may also collect information about how you access and use the Site ("Usage Data"). This Usage Data may include your browsing history, search queries, IP address, device type, operating system, and other information about your interaction with the Site.

• Cookies and Tracking Technologies: We use cookies and other tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are also used, such as beacons, scripts, and tags to collect and track information and improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Use of Your Information

We use the information we collect to:

• Process and fulfill your orders

• Send you important information about your orders, including order confirmations, invoices, and updates

• Respond to your inquiries and customer support requests

• Send you promotional emails, marketing materials, and other information about our products and services (with your consent)

• Improve and personalize the Site

• Analyze trends and user behavior to improve our Site and Services

• Comply with legal and regulatory requirements

 

Sharing Your Information

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf. These third parties are obligated to use your information only to perform the services they provide to us and are prohibited from using your information for their own marketing purposes.

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of [Your Ecommerce Wellness Store Name]

• Prevent or investigate possible wrongdoing in connection with the Site

 

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.

 

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access your personal information

• The right to rectify inaccurate or incomplete personal information

• The right to request the deletion of your personal information

• The right to restrict the processing of your personal information

• The right to object to the processing of your personal information

• The right to data portability

You can exercise these rights by contacting us using the contact information below.

 

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 18, we will take steps to remove that information from our servers.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. By agreeing to use this site and by providing personal information, you acknowledge reading the Terms of Use and Privacy Statement and agree with its terms including the collection, use, and disclosure of such information.

From time to time we may make changes to this policy. If we make any substantial changes to this policy or the way in which we use your personal data we will post these changes on this page. Please check our Terms of Use and Privacy Statement on a regular basis. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@theholistichaven.ca or by clicking here.

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